Honest
Creative
Passionate

Support Worker (Rapid Assessment)

Salary £27,710 per annum
Location Croydon
Closing date: 30/12/2024 23:59
Mergefield Title {Mergefield Value}

This is a Temporary, Full Time vacancy that will close in {x} days at {xx:xx} BST.

The vacancy

If you are passionate about helping to end homelessness and want to support people who have recently suffered street homelessness in Croydon, then this is a fantastic opportunity for you.  It is a fixed term, full-time role until end May 2025 and there will likely be opportunities for extension.

We have a complex needs service in East Croydon and this Support Worker role will lead on the specific rapid assessment service we provide for up to ten customers in our somewhere safe to stay hub.

The hub is part of our Palmer House service for single homeless people. Conveniently located, we are a 10-minute walk from East Croydon Station, offering excellent transport links across London and beyond. 

As a Support Mentor/Worker in our rapid assessment hub, your primary focus areas will include:

 

  1. Managing a caseload of hub customers while also providing support to your colleagues to ensure all customers have effective support which is actioned in a timely manner using rapid assessment/referral techniques.
  2. Work with customers to quickly identify the most appropriate housing option and put a plan in place to enable them access this quickly to prevent homelessness or rough sleeping.

You will be part of a team of three colleagues providing the Hub service but overall part of the wider Palmer House team in a busy but enjoyable environment.

A key part of the role is enabling customers to gain necessary support from other agencies and advocate for them to find alternative accommodation outside of the hub - you will need to be able to network/build relationships with those in other organisation. You need knowledge of safeguarding and how this may apply in the day-to-day work we do as well as understanding of the reasons why people become homeless. Your role is to work closely with the customers you support to coordinate their personalised support plans, this role has a greater focus on meeting immediate basic needs such as healthcare as your customers will likely have been referred directly from rough sleeping.

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves. Equality, diversity and inclusion are key objectives for us, and we reflect this in our recruitment practices, actively seeking applications from all parts of the community regardless of race, religion or belief, sex, sexual orientation, gender identity, age, or disability.    

You will need to have the correct right to work in the UK in place, as Evolve does not have a sponsorship license.  

Please ensure that your answers give a clear outline of how your application meets the criteria for this role using the included job description and person specification.  

The working hours for this role are 37.5 over 5 days Monday to Friday with start and finish times between 9am and 6pm.

In return, we can offer you:  

  • Over 6 weeks holiday per annum (rising with service)  
  • Ability to buy or sell additional one week holiday per annum  
  • Employer paid DBS checks  
  • Occupational sick pay   
  • Employer contributory pension scheme  
  • 4 x Life Assurance  
  • Medical Cash Back Plan  
  • Yulife Employee Assistance & Rewards Programme  
  • Cycle to work scheme  
  • Full training and induction programme   
  • Blue Light Card

About us

Evolve is a leading homelessness charity in London, providing housing and support to over 1,300 people each year.

Our aim is to help children, young people and adults who are homeless or at risk of homelessness to become independent and resilient.  We believe in building on people’s strengths, aspirations and goals to help them break the cycle of homelessness.

We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.

Please click here for more information about us.

Honest

We treat homeless, vulnerable people and staff fairly, with respect and with an unconditional positive regard.

Inclusive

We enable our customers to play a key role in defining and designing the work we do. We develop our managers not to just manage, but to lead their teams.

Optimistic

We don’t pass judgement on customer or staff potential simply based on where they are in their lives at this point in time.

Determined

We ensure that customers and staff have a solid skills foundation to build their future development on.

Passionate

We believe that every customer and staff member has the potential to make significant contributions to the organisation, sector, and community; be that through paid employment or volunteering their time.

People are at the heart of what we do. We believe our diverse and inclusive organisation empowers and values our people.

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